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  1. Jira Service Management Cloud
  2. JSDCLOUD-3183

Allow portal users to sort their "My requests" view by issue key

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently the customer portal doesn't show the issue Id until the issue is selected, we would like to be able to see the JIRA issue reference Id in the "My requests" view so that users can sort their list by it.

      The following question is related:
      https://answers.atlassian.com/questions/12157798/how-can-i-add-the-jira-id-reference-to-the-service-desk-my-request-page-for-a-customer

      edit: by issue and reference Id I mean the issue key, for an example this issue is JSD-3183

              Unassigned Unassigned
              f957e65e1373 Hafþór Páll Bryndísarson
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