Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-3183

Allow portal users to sort their "My requests" view by issue key

    XMLWordPrintable

Details

    • 2

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently the customer portal doesn't show the issue Id until the issue is selected, we would like to be able to see the JIRA issue reference Id in the "My requests" view so that users can sort their list by it.

      The following question is related:
      https://answers.atlassian.com/questions/12157798/how-can-i-add-the-jira-id-reference-to-the-service-desk-my-request-page-for-a-customer

      edit: by issue and reference Id I mean the issue key, for an example this issue is JSD-3183

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDCLOUD-357 Allow Customers to Sort Current Requests

          • Closed
          is related to

          Suggestion - JSDSERVER-3183 Allow portal users to sort their "My requests" view by issue key

          • Gathering Interest

          Activity

            People

              Unassigned Unassigned
              f957e65e1373 Hafþór Páll Bryndísarson
              Votes:
              19 Vote for this issue
              Watchers:
              16 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: