Details
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Suggestion
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Resolution: Unresolved
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10
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18
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Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem Definition
JIRA Service Desk doesn't provide custom strip quote for requesting create issue from email , just like JIRA POP/IMAP configuration . Some company has detailed footer , that they wanted to remove the unnecessary information to issue description.
Suggested Solution
Provide custom strip quote for requesting create issue from email
Attachments
Issue Links
- is related to
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JSDSERVER-2356 As a service desk administration , require custom strip quote for requesting create issue from email
- Gathering Interest
- relates to
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JSDCLOUD-1477 Having Option to Disable Strip Quotes for JIRA Service Desk
- Closed
- mentioned in
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