Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-2052

Allow JIRA Service Desk retrieve value in a customfield

XMLWordPrintable

    • 0
    • 1

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Issue Summary

      Customer has JIRA setup in a way that the value for a field is retrieved directly from the database.
      This works fine, however adding the same field to the create request screen of Service Desk retrieves the wrong data.

      Attached here with is an image showing the wrong retrieved data as well as the script with used to retrieve the data.

      Affects JIRA SD 2.5.0

        1. org-xml-view.vm
          0.1 kB
        2. 1.png
          1.png
          61 kB

              422f530d75ad Arjun Ganapathy
              ijimoh Ismael Olusula Jimoh (Inactive)
              Votes:
              3 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: