Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
We would like users to be able to vote in Service Desk if they happen to be experiencing an issue similar to the one originally reported.
Ability to vote on an issue on Customer Portal
Allow users vote on issues in Service Desk