Details
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Suggestion
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Resolution: Timed out
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13
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Description
Hi Everyone,
Thank you for previously raising this feature request and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users. You can visit Atlassian Cloud Roadmap to learn more about what was recently released and the upcoming roadmap.
Thank you again for providing valuable feedback to our team!
Arjun Ganapathy
Jira Service Management Cloud team
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem Definition
Currently, on the customer portal login screen, the option to login using either Google Apps or Service Desk / JIRA credentials is present. This can lead to confusion for service desk portal customers, as they might believe that they are able to log in using google credentials (which only service desk agents can use that option), and that will not work.
Suggested Solution
I believe we should remove Google Apps log in from the customer portal log in screen.
Attachments
Issue Links
- is related to
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- Gathering Interest
- was cloned as
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- Closed