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  1. Jira Service Management Data Center
  2. JSDSERVER-1885

Remove Google Apps Login From Customer Portal

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently, on the customer portal login screen, the option to login using either Google Apps or Service Desk / JIRA credentials is present. This can lead to confusion for service desk portal customers, as they might believe that they are able to log in using google credentials (which only service desk agents can use that option), and that will not work.

      Suggested Solution

      I believe we should remove Google Apps log in from the customer portal log in screen.

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          relates to

          Suggestion - JSDCLOUD-1885 Remove Google Apps Login From Customer Portal

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              Unassigned Unassigned
              efranklin Eric Franklin (Inactive)
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              Dates

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                Updated:

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