Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-9227

Remove Microsoft Apps Login From Customer Portal

    XMLWordPrintable

Details

    • 13
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud.

      Problem Definition

      Currently, on the customer portal login screen, the option to login using either Microsoft Apps or Service Desk / JIRA credentials is present. This can lead to confusion for service desk portal customers, as they might believe that they are able to log in using Microsoft credentials (which only service desk agents can use that option), and that will not work.

      Suggested Solution

      I believe we should remove Microsoft Apps log in from the customer portal log in screen.

      Attachments

        Issue Links

          Activity

            People

              7ad1551c39c0 Benjamin Paton
              ctrilha@atlassian.com Charles Trilha
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: