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  1. Jira Service Management Cloud
  2. JSDCLOUD-1882

Ability to schedule times when automation rules are active or inactive

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • Automation
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As an Service Desk administrator, I would like the ability to schedule my automation rules so that they are active or inactive at certain times of day.

      Use Case:

      • I would like to set up an after-hours response when customers create requests or add comments. I would like this to be active during certain hours, for example 7:00pm to 8:00am the next day.

        1. 300-375-dumps.pdf
          407 kB
          Charles McLean
        2. HPE0-J77 dumps.pdf
          1.43 MB
          Joseph Quinn

              89403358cf11 Charlie Gavey
              tevans Tim Evans (Inactive)
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                Created:
                Updated:
                Resolved: