Ability to schedule times when automation rules are active or inactive

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Automation
    • None
    • 3

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As an Service Desk administrator, I would like the ability to schedule my automation rules so that they are active or inactive at certain times of day.

      Use Case:

      • I would like to set up an after-hours response when customers create requests or add comments. I would like this to be active during certain hours, for example 7:00pm to 8:00am the next day.

              Assignee:
              Unassigned
              Reporter:
              Tim Evans (Inactive)
              Votes:
              3 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: