Select field (single choice) can't be cleared in the portal

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    • 1
    • Severity 3 - Minor

      Issue Summary

      For select fields (single choice) added to a request type request form (not forms), even if not required, the user doesn't have an option to clear the field after selecting a value.

      Steps to Reproduce

      1. Create a select field (single choice) with a few options.
      2. Add it to a request type request form. 
      3. Go the portal and select a value for the field while raising a ticket.
      4. Try to clear the value.

      Expected Results

      We should see an option to clear the value as we had before: https://jira.atlassian.com/browse/JSDCLOUD-13979

      Or we should have a "None" option.

      Actual Results

      There's no way to clear the field.

      Workaround

      Currently, there's no workaround for this field type. You can use a radio button, which shows the "None" option.

              Assignee:
              Unassigned
              Reporter:
              Nataniel Rocha
              Votes:
              1 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: