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  1. Jira Service Management Cloud
  2. JSDCLOUD-1836

Portal Logo to be Shown at the Main Portal

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Steps to Reproduce:

      1. Create two Service Desk Project.
      2. Set the Custom Portal Logo for both project.
      3. Check the Project Portal to see if the logo is applied.
      4. Navigate to the Main Portal or Help Center. 
        <JIRA Base URL>/servicedesk/customer/portal

        Expected Result:

      • The Logo will appear beside the Portal Title.

      Actual Result:

      • No logo is showing beside the Portal Title.

      Notes:

      • On JIRA Service Desk 2.3.5 the portal is showing.

        1. Bildschirmfoto 2017-02-01 um 10.32.48.png
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          Tim Eddelbüttel
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          Julian
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          Julian
        4. Screen Shot 2015-07-22 at 20.27.03.png
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          Luca Sokoll
        5. Screen Shot 2015-07-22 at 20.27.14.png
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          Luca Sokoll
        6. Screen Shot 2015-11-25 at 1.12.27 PM.png
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          Infusionsoft Billing
        7. Screen Shot 2015-11-30 at 9.37.02 AM.png
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          Infusionsoft Billing
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          Wade Hephner

              Unassigned Unassigned
              jrahmadiputra Julian (Inactive)
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                Created:
                Updated:
                Resolved: