Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-1641

Allow use of Tempo timesheets in Service Desk without Agent access

XMLWordPrintable

    • 2
    • 3

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      The Tempo timesheets plugin is really good and would be ideal for us, if only I didn't need to make my developers into Agents in order to use it on projects with a service desk.

      I have had to disable the plugin now unfortunately as I would not want my development team to have Agent access and I need a solution that allows the time for both my Help Desk team and my development team to log time.

      Suggestion - to enable the use of work logs for service desk contributors.

              Unassigned Unassigned
              f693c45898b4 McCann Birmingham
              Votes:
              46 Vote for this issue
              Watchers:
              26 Start watching this issue

                Created:
                Updated:
                Resolved: