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  1. Jira Service Management Data Center
  2. JSDSERVER-1641

Service Desk overrides Tempo (and other addons) custom permissions

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Highest Highest
    • 3.9.6, 3.11.1
    • 3.6.0, 3.7.0, 3.8.1, 3.9.0, 3.10.0
    • API and Integrations

      JSD is currently overriding the Tempo View all worklogs custom permission for users that aren't agents. This means that non agents are unable to view this panel in JSD.

      This bug report is about preventing Service Desk from overriding Tempo permissions (and possible add-on permissions), so that it is no longer required to give JIRA users application access to Service Desk (and give them a Service Desk license).

        1. PermissionHelper_SD310.png
          PermissionHelper_SD310.png
          119 kB

            szaporozhtsev Sergey Zaporozhtsev (Inactive)
            f693c45898b4 McCann Birmingham
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              Created:
              Updated:
              Resolved: