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  1. Jira Service Management Cloud
  2. JSDCLOUD-162

As an admin I want to define Goals in minutes not only in hours

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    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Our Customer requires response time within minutes. The current version of JSD limits the goals to hours.
      It should be possible to enter minutes or hour with fractions, e.g. 0.5 hours as Goal

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          duplicates

          Suggestion - JSDCLOUD-37 Allow SLAs to be configured in decimals

          • Closed
          is related to

          Suggestion - JSDSERVER-162 As an admin I want to define Goals in minutes not only in hours

          • Closed

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              Unassigned Unassigned
              peter.straub Peter Straub
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