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  1. Jira Service Management Cloud
  2. JSDCLOUD-1619

Generate Survey/Feedback Form after Ticket Resolved.

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Details

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      User would like a feature in service desk where if a ticket is resolved , automatically generated surveys / or feedback forms will be sent to their customers to collect certain information.

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          is related to

          Suggestion - JSDCLOUD-46 Support satisfaction survey

          • Closed

          Suggestion - JSDSERVER-1619 Generate Survey/Feedback Form after Ticket Resolved.

          • Closed

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              Unassigned Unassigned
              astephen@atlassian.com Adrian Stephen
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              Dates

                Created:
                Updated:
                Resolved: