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  1. Jira Service Management Data Center
  2. JSDSERVER-1619

Generate Survey/Feedback Form after Ticket Resolved.

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Details

    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      User would like a feature in service desk where if a ticket is resolved , automatically generated surveys / or feedback forms will be sent to their customers to collect certain information.

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          is related to

          Suggestion - JSDSERVER-46 Support satisfaction survey

          • Closed
          relates to

          Suggestion - JSDCLOUD-1619 Generate Survey/Feedback Form after Ticket Resolved.

          • Closed

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              Unassigned Unassigned
              astephen@atlassian.com Adrian Stephen
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              Dates

                Created:
                Updated:
                Resolved:

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