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  1. Jira Service Management Cloud
  2. JSDCLOUD-16114

Allow Disable or Modify "Request has been Approved" notification

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      When an approval step is completed, an email is sent to the Reporter about it. However, the wording could lead customers to believe that their ticket has been closed/entirely solved, which is not the case.

      Please allow this notification to be disabled or modified.

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          email.png
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              Unassigned Unassigned
              61184d61a42c Nadhila Savira (Inactive)
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                Created:
                Updated: