Summary

Request for the ability to customize the setup of Approval Notifications, within emails and within the Issue View.

Example-1

For example, as Statuses can be renamed to anything you would like, we should have the ability to rename the approve/ decline buttons on those notifications as well. This would allow for transition-to statuses to match the "approve/decline" button status names.

Example-2

Allow for variables to be inserted to include attachments or comment information in the approval required customer notification. This would help in scenarios where the approver wants to view the attachment from the email but is required to login (even with the attachment security set to allow download attachments without logging in). 

Example-3

 Change the position of 'Approve/Decline' button within the customer notifications.