Hipchat Notification is showing Created by null if username has combination of uppercase and lowercase letters.

XMLWordPrintable

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      Steps to Reproduce

      1. Access Customer Portal with a Username that has combination of uppercase and lowercase letters.
      2. JIRA Service Desk Project has Hipchat Integration (Issue Created)
      3. Hipchat Notification is showing Created by null

        1. hipchat.png
          hipchat.png
          11 kB

            Assignee:
            Thong Bui Quang (Inactive)
            Reporter:
            Janice Alor (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: