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  1. Jira Service Management Data Center
  2. JSDSERVER-1600

Hipchat Notification is showing Created by null if username has combination of uppercase and lowercase letters.

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    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Steps to Reproduce

      1. Access Customer Portal with a Username that has combination of uppercase and lowercase letters.
      2. JIRA Service Desk Project has Hipchat Integration (Issue Created)
      3. Hipchat Notification is showing Created by null

      Attachments

        Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1525 Error when creating Service Desk request with Notify Hipchat post function in Create Issue transition

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-1600 Hipchat Notification is showing Created by null if username has combination of uppercase and lowercase letters.

          • Low - Low priority issues
          • Closed

          Activity

            People

              tbuiquang Thong Bui Quang (Inactive)
              jalor Janice Alor (Inactive)
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              Dates

                Created:
                Updated:
                Resolved:

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