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  1. Jira Service Management Cloud
  2. JSDCLOUD-1535

Attachments from service desk team to customer

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As a member of a service desk team I want to attach a document at an issue from one customer, that the customer can download this document from the customer portal.

            [JSDCLOUD-1535] Attachments from service desk team to customer

            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            SET Analytics Bot made changes -
            UIS Original: 2 New: 3
            SET Analytics Bot made changes -
            UIS Original: 3 New: 2
            SET Analytics Bot made changes -
            UIS Original: 2 New: 3
            SET Analytics Bot made changes -
            UIS Original: 1 New: 2
            Arjun Ganapathy made changes -
            Labels Original: fws lim-aganapathy lim2-close-e lim2-reviewed pm sdt New: fws lim-aganapathy lim2-keep lim2-reviewed pm sdt
            Arjun Ganapathy made changes -
            Labels Original: fws lim2-reviewed pm sdt New: fws lim-aganapathy lim2-close-e lim2-reviewed pm sdt
            Arjun Ganapathy made changes -
            Labels Original: fws pm sdt New: fws lim2-reviewed pm sdt
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS Original: 3 New: 2

              Unassigned Unassigned
              c298bc35e91f Andreas Fittkau
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                Created:
                Updated: