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Type: Suggestion
Resolution: Unresolved
Component/s: Automation - Condition - Alert Fields
Labels:
None

UIS:
6
Support reference count:
21

It would be great to have access to Opsgenie data like Teams, On-call schedule, On-Call users from Automation while configuring an Automation rule to use them in Triggers and Actions of the rule.
And also be able to edit the Stakeholders and Responder field in Jira via the Automation Actions
In addition include “Opsgenie Alert Ack” trigger

is duplicated by

JSDCLOUD-11532 The ability to link the alerts submitted by automation to the ticket automatically

Closed

JSWCLOUD-22613 Create an Automation rule that allows to assign an issue to an On-Call agent

Closed

is related to

JSDCLOUD-12182 ITOps Automation: Auto-assign issues based on a Opsgenie On-call Schedule

Closed

JSDCLOUD-14383 Stakeholders field can't be set automatically

Closed

mentioned in: Page Loading...; Page Loading...; Page Loading...

(2 mentioned in)

Assignee:: Makarand Gomashe
Reporter:: Arjun Ganapathy
Votes:: 32 Vote for this issue
Watchers:: 28 Start watching this issue

Created:: 14/Mar/2022 11:12 AM
Updated:: 17/Feb/2026 7:15 AM

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