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  1. Jira Service Management Cloud
  2. JSDCLOUD-12937

Ability to export Organizations with Customers and Fields

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    Description

      The new Organization feature allows a better way to manage customers, and their tickets and also allows to create fields to add extra details.

      At the moment, it's not possible to export the Org along with the Customers and the fields, so it would be great to have this capability for report purposes.

      Workaround

      The Customer Organization REST API can be used to acquire Customer Organization Details & Members:

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          is related to

          Suggestion - JSDCLOUD-12700 API for fetching the attribute value from Organizations.

          • Closed

          Suggestion - JSDCLOUD-6160 Ability to export users and organization per projects

          • Reviewing

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              Unassigned Unassigned
              adaluz Angélica Luz
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              Dates

                Created:
                Updated: