Details
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Type:
Suggestion
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Status: Gathering Interest (View Workflow)
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Resolution: Unresolved
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Labels:
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UIS:0
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Support reference count:35
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Feedback Policy:
Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Hi all,
Thank you so much for your votes and comments on this suggestion. We're looking to learn a bit more about your use cases to make sure we build the right thing. We have created a quick survey to capture your feedback: https://goo.gl/forms/hUl7TJgPYIy3Jpdo2
Thank you again for all your feedback!
- Jira Service Desk team
At the moment, user properties are the only way to store any additional information about user accounts. In a Service Desk supporting external customers, it would be handy to add profile details to a customer's account, e.g. their organization, role etc.
Edit: User profiles are no longer available in Atlassian Cloud: ID-7082
Attachments
Issue Links
- is duplicated by
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JSDCLOUD-3748 Include additional details about the customer such as company name, etc.
- Closed
- is related to
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JSDCLOUD-4541 Add customer's custom fields
- Gathering Interest
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JSDSERVER-1239 Ability to store additional information about customers
- Gathering Interest
- mentioned in
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