Ability to set reminders on issues at a specific date/time

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: None
    • 21
    • 12

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Often support tickets need to have the ability to set reminders. the customer who raised the ticket may not be available or you have booked in an installation or update for a certain time they are free to limit service disruption.

      Date due should have the time and you should be able to set reminders via an email nag or hip chat notification etc. + Team Calendar integration with Time and reminder would be a plus.

        1. Screenshot 2016-08-18 15.00.28.png
          Screenshot 2016-08-18 15.00.28.png
          48 kB

            Assignee:
            Charlie Gavey
            Reporter:
            Ben Arundel
            Votes:
            211 Vote for this issue
            Watchers:
            107 Start watching this issue

              Created:
              Updated: