Add notification event "due in X days" to trigger a reminder mail

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      It's a frequently requested feature of my colleauges that one can define a notification event for issues with a due date = today + X days.

      BTW: I like the new features in JIRA 3.0.x Enterprise Edition, such as multiple dashboards, sub-tasks and many more, very much. Big step, this release!

      Updated 17 January 2024:

      Problem Definition

      It would be great to have a notification (email, pop-up) when an issue is nearing due date.

      Suggested Solution

      Add an event in the notification scheme which can send the notification for required users.

      Workaround

      • Create a Filter.
      • Define and run your search. Below is the sample JQL query to obtain the issues that are past due date.
      • project= {Mention the project} and  duedate <= now()

        You can edit the JQL to customize it with Issue type, status etc with respect to the requirement.

        project = SOF and  issuetype = bug and  status="In Progress" AND duedate <= now()
      • Subscribe to the filter

            Assignee:
            Unassigned
            Reporter:
            Frank Schimmel
            Votes:
            56 Vote for this issue
            Watchers:
            48 Start watching this issue

              Created:
              Updated: