Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-5474

Add notification event "due in X days" to trigger a reminder mail

XMLWordPrintable

    • 1
    • 38
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      It's a frequently requested feature of my colleauges that one can define a notification event for issues with a due date = today + X days.

      BTW: I like the new features in JIRA 3.0.x Enterprise Edition, such as multiple dashboards, sub-tasks and many more, very much. Big step, this release!

      Updated 17 January 2024:

      Problem Definition

      It would be great to have a notification (email, pop-up) when an issue is nearing due date.

      Suggested Solution

      Add an event in the notification scheme which can send the notification for required users.

      Workaround

      • Create a Filter.
      • Define and run your search. Below is the sample JQL query to obtain the issues that are past due date.
      • project= {Mention the project} and  duedate <= now()
        

        You can edit the JQL to customize it with Issue type, status etc with respect to the requirement.

        project = SOF and  issuetype = bug and  status="In Progress" AND duedate <= now()
        
      • Subscribe to the filter

            Unassigned Unassigned
            37c65ac6191b Frank Schimmel
            Votes:
            43 Vote for this issue
            Watchers:
            43 Start watching this issue

              Created:
              Updated: