Default workflow options for Customer Portal in Service Desk

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    • Type: Suggestion
    • Resolution: Duplicate
    • Component/s: None
    • None

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently, by default Customer Portal in Service Desk has these 2 default workflow options:

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      Would like to have the option to have the following workflow options to be default, instead of having to customize it ourselves:

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              Assignee:
              Unassigned
              Reporter:
              Aqqiela (Inactive)
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                Created:
                Updated:
                Resolved: