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  1. Jira Service Management Data Center
  2. JSDSERVER-1067

Default workflow options for Customer Portal in Service Desk

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    • Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, by default Customer Portal in Service Desk has these 2 default workflow options:

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      Would like to have the option to have the following workflow options to be default, instead of having to customize it ourselves:

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      Attachments

        Issue Links

          duplicates

          Suggestion - JSDSERVER-40 Buttons for workflow transitions on Customer Portal

          • Closed

          Suggestion - JSDSERVER-12592 Buttons for workflow transitions on Customer Portal

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-1067 Default workflow options for Customer Portal in Service Desk

          • Closed

          Activity

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              Unassigned Unassigned
              azuhra Aqqiela
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              Dates

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                Updated:
                Resolved:

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