As a Service Desk admin I would like to create multiple fields on the customer portal and have them condense into one *real* field in JIRA

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Acceptance Criteria

      • Service Desk owner can add 'temporary' or 'visual' fields that do not create new fields in JIRA
      • The values of those fields condense into one JIRA field (ie, Description)

      This saves us from creating hundreds of custom fields for text entry.

        1. Screen Shot 2013-10-25 at 12.02.04 PM.png
          33 kB
          Nicholas Muldoon

            Assignee:
            Sushant Koshy
            Reporter:
            Nicholas Muldoon
            Votes:
            29 Vote for this issue
            Watchers:
            17 Start watching this issue

              Created:
              Updated: