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  1. Jira Service Management Cloud
  2. JSDCLOUD-1046

Custom field with type "Checkboxes" appears as dropdown box on customer portal

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      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      When I add a custom field with the type "Checkboxes" it appears as a dropdown box on the customer portal (see pictures attached)

      If I create an issue manually it seems to be correct and appears as checkboxes.

        1. CustomerPortal.PNG
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          Deleted Account
        2. CreateIssue.PNG
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          Deleted Account

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              a53f1858-6745-45c7-96d3-1d8ce3120957 Deleted Account (Inactive)
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