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Bug
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Resolution: Unresolved
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Medium
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16
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Minor
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4
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Problem
When we add a comment to an issue with a table that has merged cells, the customer notification received by the customers does not have the table.
Environment
JSM Cloud
Steps to Reproduce
- Add a comment to a ticket which has a table with a merged cell.
- Save the comment so that the email notification is triggered to the customersÂ
Expected Results
Customer receives the "Public comment added" notification that has that table
Actual Results
Customer receives the notification but it does not contain the table.
Workaround
- Create a table within Jira comments field instead of copy/pasting it from another source.
- Avoid/Remove Merged Cells while copy/pasting tables to Jira Comments.
Notes
The internal Jira notifications are sent correctly that contain this table.