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  1. Jira Service Management Cloud
  2. JSDCLOUD-10310

Clear Insight field value when the value of a custom field used in the filter scope updates

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Currently, if you update the value of a custom field used in the filter scope of another Insight Field, the Insight Field will not clear the old value, creating inconsistency with the actual value.

      Configuration:

      Problem:


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              e00fec873fe4 Sophia Do
              bd0e47de2684 Yuri Moura (Inactive)
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                Created:
                Updated: