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  1. Jira Service Management Cloud
  2. JSDCLOUD-10297

Ability to send email to users in an organization

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      Problem description

      In the Legacy automation, we have an option to send emails to "Customer involved" which includes Reporter, request participant & organization members. In automation, we do have an option to send emails to Reporters and request participants but not organization members

      Suggested solution

      Add the ability to send email to users in an organization

              Unassigned Unassigned
              nmohdkhalid Nabil
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                Created:
                Updated:
                Resolved: