Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-10297

Ability to send email to users in an organization

    XMLWordPrintable

Details

    • 1

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Problem description

      In the Legacy automation, we have an option to send emails to "Customer involved" which includes Reporter, request participant & organization members. In automation, we do have an option to send emails to Reporters and request participants but not organization members

      Suggested solution

      Add the ability to send email to users in an organization

      Attachments

        Issue Links

          duplicates

          Suggestion - AUTO-155 More ways to work with Organization field in Automation - conditions, action to send email to users in an organization, identify organization of request participants

          • Closed
          is duplicated by

          Suggestion - AUTO-483 Include organisation field values for 'Send notification' action in Automation for JIRA

          • Future Consideration
          mentioned in

          Page Loading...

          Page Loading...

          Activity

            People

              Unassigned Unassigned
              nmohdkhalid Nabil
              Votes:
              17 Vote for this issue
              Watchers:
              16 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: