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  1. Jira Service Management Cloud
  2. JSDCLOUD-15141

Include organisation field values for 'Send notification' action in Automation for JIRA

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      Summary

      As suggested from the title, it will be nice if the JIRA Service Desk organisation field is included in the list of groups/users when choosing who to send the notification to.

      Currently the only way to send notification to the entire organisation is by adding all the users into a group and the specifying the group in the notification action.

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            [JSDCLOUD-15141] Include organisation field values for 'Send notification' action in Automation for JIRA

            Puck van der Vossen added a comment -

            This option is available in legacy automation and since this is being phased out, it would be nice to have it in automation as well

            Puck van der Vossen added a comment - This option is available in legacy automation and since this is being phased out, it would be nice to have it in automation as well

            Mark Chaimungkalanont added a comment -

            https://codebarrel.atlassian.net/browse/AUT-921

            Mark Chaimungkalanont added a comment - https://codebarrel.atlassian.net/browse/AUT-921

              36bd3fea80e3 Makarand Gomashe
              vchin Vincent Chin (Inactive)
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                Created:
                Updated: