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Details

Type: Suggestion
Resolution: Fixed
Fix Version/s: 2.3, 2.4-OD-03
Component/s: Email - Outgoing
Labels:
- a11y

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Description

NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

Emails from JIRA can be plain text format by each JIRA user's specifying in his/her own profile preferences. However, emails from JIRA Service Desk are always HTML format even if users choose 'text' in their own profile preferences.

Attachments

Issue Links

is duplicated by

JSDSERVER-4063 JIRA Service Desk customer cannot set email type

Closed

relates to

JSDCLOUD-546 Outgoing emails from JIRA Service Desk should support plain text format as in JIRA

Closed

links to

Answers post

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(6 mentioned in)

Activity

People

Assignee:: Unassigned

Reporter:: Mai Nakagawa (Inactive)

Votes:: 8 Vote for this issue

Watchers:: 16 Start watching this issue

Dates

Created:: 21/May/2014 2:12 AM

Updated:: 19/Sep/2019 5:55 AM

Resolved:: 24/Feb/2015 3:46 AM