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  1. Jira Service Management Data Center
  2. JSDSERVER-1663

Allow customers to filter My Requests

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Details

    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Scenario 1: Customer belongs to multiple JSDs
      Scenario 2: Customer has lots issues with different issue types

      It would be nice to allow customers to filter their requests on the 'My Requests' page per project or issue type. Today the options: All/Open/Closed requests and search for ticket title does not cover those scenarios if customer don't remember any of those but the project.

      Attachments

        Issue Links

          is related to

          Suggestion - JSDSERVER-2963 Selectable number of shown issues in 'My requests'

          • Closed
          relates to

          Suggestion - JSDCLOUD-1663 Allow customers to filter My Requests

          • Closed

          Suggestion - JSDSERVER-393 Allow customer portal users to see Issue Key in "My Requests"

          • Closed
          is detailed by

          JSDA-42 Loading...

          mentioned in

          Page Loading...

          Activity

            People

              Unassigned Unassigned
              ediel Elisa [Atlassian]
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              Dates

                Created:
                Updated:
                Resolved:

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