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  1. Jira Service Management Cloud
  2. JSDCLOUD-1663

Allow customers to filter My Requests

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Scenario 1: Customer belongs to multiple JSDs
      Scenario 2: Customer has lots issues with different issue types

      It would be nice to allow customers to filter their requests on the 'My Requests' page per project or issue type. Today the options: All/Open/Closed requests and search for ticket title does not cover those scenarios if customer don't remember any of those but the project.

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          is related to

          Suggestion - JSDCLOUD-2963 Selectable number of shown issues in 'My requests'

          • Closed

          Suggestion - JSDSERVER-1663 Allow customers to filter My Requests

          • Closed
          relates to

          Suggestion - JSDCLOUD-393 Allow customer portal users to see Issue Key in "My Requests"

          • Closed

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              Unassigned Unassigned
              ediel Elisa [Atlassian]
              Votes:
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              Dates

                Created:
                Updated:
                Resolved: