Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-1663

Allow customers to filter My Requests

XMLWordPrintable

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Scenario 1: Customer belongs to multiple JSDs
      Scenario 2: Customer has lots issues with different issue types

      It would be nice to allow customers to filter their requests on the 'My Requests' page per project or issue type. Today the options: All/Open/Closed requests and search for ticket title does not cover those scenarios if customer don't remember any of those but the project.

              Unassigned Unassigned
              ediel Elisa [Atlassian]
              Votes:
              17 Vote for this issue
              Watchers:
              20 Start watching this issue

                Created:
                Updated:
                Resolved: