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  1. JIRA Service Desk Server
  2. JSDSERVER-129

Allow all requests to be seen by the user

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    Details

    • Type: Suggestion
    • Status: Resolved (View Workflow)
    • Resolution: Duplicate
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning out product roadmap. To understand how this piece of feedback will be reviewed, see An updated work flow for server feature suggestions.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, only issues that are raised via Service Desk are viewable when a user accesses the 'My Requests' section.

      It would be more helpful (and also allows Service Desk to be a one-stop centre for users) if they can view all the issues raised by them regardless of origin (from JIRA, from email, etc) in the 'My Requests' section.

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              • Assignee:
                Unassigned
                Reporter:
                jtye Joe Wai Tye (Inactive)
              • Votes:
                5 Vote for this issue
                Watchers:
                11 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: