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  1. Jira Data Center
  2. JRASERVER-78745

After entering any text in the comment field, if we "drag and drop" an attachment, the cursor (command prompt) is removed, causing issues with some user interaction and several unexpected behaviors.

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Medium Medium
    • None
    • 10.3.4, 10.3.5, 10.3.6
    • Issue - Comments

      Issue Summary

      In the comment field, after dragging and dropping an attachment, the cursor (command prompt) is removed, and if we press "enter" to jump to the next line, we can lose any comment that was entered prior to adding the attachment.

      • Found in 10.3.4
      • Still happening at 10.3.5
      • Regarding browsers: Impacting all of them but with different behaviors:

        -In Chrome: The user is kicked out of the issue.
        -In Edge: The user is asked if they want to leave the site.

      • Was working fine in 9.12.8

      It would be helpful, if this feature can be made configurable (enabled or disabled) through some Dark Features.

      Steps to Reproduce

      1. Click on the comment field
      2. Type any text
      3. Add any attachment
      4. Noticed that the cursor (command prompt) disappeared
      5. Press enter

      Expected Results

      The behavior should be consistent and solid as we see in 9.12.8, and persist the cursor in the comment box after adding any attachment.

      Actual Results

      The command prompt is getting removed after adding an attachment in the comment box.

      Workaround

      A simple workaround is to click back in the comment field to replace the command prompt with the comment box after adding any attachments.

              Unassigned Unassigned
              a043f042db56 Jose Filho
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                Created:
                Updated: