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Bug
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Resolution: Unresolved
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Medium
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None
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10.3.4, 10.3.5, 10.3.6
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10.03
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12
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Severity 3 - Minor
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21
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Issue Summary
In the comment field, after dragging and dropping an attachment, the cursor (command prompt) is removed, and if we press "enter" to jump to the next line, we can lose any comment that was entered prior to adding the attachment.
- Found in 10.3.4
- Still happening at 10.3.5
- Regarding browsers: Impacting all of them but with different behaviors:
-In Chrome: The user is kicked out of the issue.
-In Edge: The user is asked if they want to leave the site. - Was working fine in 9.12.8
It would be helpful, if this feature can be made configurable (enabled or disabled) through some Dark Features.
Steps to Reproduce
- Click on the comment field
- Type any text
- Add any attachment
- Noticed that the cursor (command prompt) disappeared
- Press enter
Expected Results
The behavior should be consistent and solid as we see in 9.12.8, and persist the cursor in the comment box after adding any attachment.
Actual Results
The command prompt is getting removed after adding an attachment in the comment box.
Workaround
A simple workaround is to click back in the comment field to replace the command prompt with the comment box after adding any attachments.
- is caused by
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JRASERVER-74075 create issue: Success notification is not accessible for screen reader & keyboard users.
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- Closed
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JRASERVER-74436 Create issue: Success notification is not accessible for keyboard & screen reader users.
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- Closed
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JRASERVER-75718 Create issue : Focus is not set onto the success message
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- Closed
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- is duplicated by
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JSWSERVER-26439 After entering any text in the comment field, inserting an attachment and pressing "Enter" causes unexpected behavior.
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- Closed
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- is superseded by
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JRASERVER-78792 Visual Editor automatically closes after copying/pasting attachments in visual mode in the Description/Comment field
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- Long Term Backlog
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- relates to
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JRASERVER-78792 Visual Editor automatically closes after copying/pasting attachments in visual mode in the Description/Comment field
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- Long Term Backlog
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