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Bug
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Resolution: Fixed
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Medium
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9.3.0
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- 4.1.3
- Accessibility
- Level-A
- WCAG21
- a11y-963
- a11y-triaged
- ax-at-JAWS
- ax-at-NVDA
- ax-at-VO
- ax-at-user
- ax-bug
- ax-critical
- ax-critical-priority
- ax-customer-escalated
- ax-esc-Telekom-DE
- ax-esc-dt
- ax-esc-jpmc
- ax-esc-lloyds
- ax-jira
- ax-jira-dc-vpat
- ax-jiradc-vpat2024
- ax-jiradc-vpat2024-createissue
- ax-jiradc-vpat2024-reuse
- ax-kb-user
- ax-platform-dc
- ax-qa
- ax-qa-prioritised
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9.03
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Severity 3 - Minor
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Issue Summary
The contents of success notification which appears after creating a new ticket is not accessible for Keyboard & screen reader users.
Steps to Reproduce
- Navigate inside "Create issue" dialog.
- Fill in required input fields & activate "create" button.
- Observe that a success notification appears on the page but dismisses automatically after some time.
Actual Results
Although the notification message (which appears when user create a new ticket) is announced by the screen reader the contents inside the popup such as Issue link & close button aren’t accessible for keyboard & screen reader users because it dismisses automatically after sometime & users can navigate inside it.
Expected Results
The contents inside the notification popup should be accessible for Keyboard & screen reader users. The notification should not be dismissed automatically & should stay available on the page until users explicitly close it by activating "close button".
As soon as the notification appears, the focus should be set on the first interactive element inside the notification popup.
OR
Alternatively, set focus to the notification popup to ensure that the contents of notification is announced by the screen reader.
Screenshot
Screen recording
Screen Recording 2022-10-24 at 5.08.28 PM.mov
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- duplicates
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JRASERVER-75718 Create issue : Focus is not set onto the success message
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- Closed
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- is duplicated by
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JRASERVER-78145 Create issue : Status message is not communicated
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- Closed
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- relates to
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JRASERVER-76120 Kanban board: Error and status toasts are not perceivable by screen reader users
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- Closed
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- blocks
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ACE-4687 Loading...
- mentioned in
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