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  1. Jira Software Data Center
  2. JSWSERVER-26439

After entering any text in the comment field, inserting an attachment and pressing "Enter" causes unexpected behavior.

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • None
    • 10.3.5, 10.3.6
    • Issue - Comments
    • None

      Issue Summary

      In the comment field, after inserting an attachment, if we press "enter" to jump to the next line, the page just refreshes.

      Steps to Reproduce

      1. Create a ticket in the JSW project 
      2. Add a comment to an issue and try adding a picture.
      3. Press "Enter" to jump to the next line.

      Expected Results

      A comment should be added 

      Actual Results

      The page just refreshes

      Workaround 

      Workaround1 

      Instead of pressing "Enter," please select the "Add" option manually to submit the comment.

      Workaround2

      After the page refreshes, click "Cancel." Then, insert the new line and save your comment.

      Workaround3

      Use Text mode to enter your comment.

              Unassigned Unassigned
              64bb5fbf78a2 Manojkumar Ramadoss
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                Created:
                Updated:
                Resolved: