Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-74122

As a Jira user I would like Comments button to be on top of Comments window for Newest first sorting in 9.x

XMLWordPrintable

    • 1,303
    • Hide

      Hi! 

      Thank you for taking the time to file and comment on this ticket. We’ve fixed the reported issues in the LTS bug fix version (9.4.6). Check the release notes here: Issues resolved in 9.4.6.

      A brief summary of the updates:

      1) Sortation issues

      We've fixed the way comments are sorted when a user changes oldest to newest. We've partially reverted back to old Jira 8 behavior where only visible comments are sorted. However, we are keeping the progressive loading behavior that was implemented originally for performance stability improvements. This fix also addresses the change of sort order if a new comment is added. 
      The improved sorting behavior will also be released in 9.8.1.

      2) Add comment button

      We've also fixed the position of the new comment box/add comment button by introducing the sticky comment footer. This fix should make it easier for users to add comments to issues. In the LTS bug fix version (9.4.6), the sticky comment footer is released behind the com.atlassian.jira.commentStickyFooter feature flag. You need to turn the flag on to enable the feature. 
      The sticky footer is also available in 9.8 and later. 

      Regards,
      Roman | Jira PM

      Show
      Hi!  Thank you for taking the time to file and comment on this ticket. We’ve fixed the reported issues in the LTS bug fix version (9.4.6). Check the release notes here: Issues resolved in 9.4.6 . A brief summary of the updates: 1) Sortation issues We've fixed the way comments are sorted when a user changes oldest to newest. We've partially reverted back to old Jira 8 behavior where only visible comments are sorted. However, we are keeping the progressive loading behavior that was implemented originally for performance stability improvements. This fix also addresses the change of sort order if a new comment is added.  The improved sorting behavior will also be released in 9.8.1. 2) Add comment button We've also fixed the position of the new comment box/add comment button by introducing the sticky comment footer. This fix should make it easier for users to add comments to issues. In the LTS bug fix version (9.4.6), the sticky comment footer is released behind the com.atlassian.jira.commentStickyFooter feature flag. You need to turn the flag on to enable the feature.  The sticky footer is also available in 9.8 and later .  Regards, Roman | Jira PM
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Definition

      There are some issues with commenting in tickets in the recent version of Jira. Since update to 9.0.0 newest comments are on top but comment button and new comment edit textbox is still on bottom. This is not convenient if user wants to answer the latest comment and it breaks the user flow.

      Also see: JRASERVER-74191 and https://community.atlassian.com/t5/Jira-Software-questions/Issues-with-comments-on-Jira-after-upgrade-to-9-0-0/qaq-p/2069949
      Maybe related to JRASERVER-72612

      Suggested Solution

      The expected behavior would be that the new comment edit textbox appears right next to the newest comment, regardless of sort order.

      Example for "Newest first" sorting

      Workaround

      None

        1. Jira_9_comment_suggested.png
          Jira_9_comment_suggested.png
          47 kB

              Unassigned Unassigned
              2a18059c3910 Sebastian Mendel
              Votes:
              311 Vote for this issue
              Watchers:
              190 Start watching this issue

                Created:
                Updated:
                Resolved: