Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-73338

When clicking the attachment button in the description field it disappears while creating Issues from Dashboard and from Project too.

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Details

    • Bug
    • Resolution: Unresolved
    • High
    • 8.22.2, 8.20.8
    • 8.20.4, 9.2.0, 8.20.13, 9.4.0, 9.5.0, 9.4.2, 9.11.1
    • Issue - Attachments
    • None
    • 8.2
    • 30
    • Severity 2 - Major
    • 37
    • Hide
      Atlassian Update – 23 January 2024

      Hi everyone,

      Thank you for taking the time to file and comment on this issue. We've reviewed it and agreed it’s a high priority for us to resolve. Our engineers have already started working on the issue.

      Please continue watching this ticket for future updates and changes in the timeline that may impact your work.

      Show
      Atlassian Update – 23 January 2024 Hi everyone, Thank you for taking the time to file and comment on this issue. We've reviewed it and agreed it’s a high priority for us to resolve. Our engineers have already started working on the issue. Please continue watching this ticket for future updates and changes in the timeline that may impact your work.

    Description

      Issue Summary

      When clicking the attachment button in the description field id disappears while creating Issues from Dashboard and from Project too.

      This issue is observed on different versions as 8.20.4, 8.20.5, and the latest version 8.22.0
      This is reproducible on Data Center: Yes

      Steps to Reproduce

      Step 1: Perform a fresh install and set the language to anything but English.
      Step 2: Try to create an issue from the Dashboard or by selecting the Project.
      Step 3: Ad all the required details for creating the Issue and try to click on the attachment button.As soon as it is clicked the button disappears.

      Expected Results

      It should display a dropdown as "+Browse"

      Actual Results

      The "+Browse" doesn't show and the attachment button disappears.


      Workaround

      If the language of the Project is set to anyone from the below list the issue is no longer observed.
      1. English (United Kingdom) Standard
      2. English (UK)
      3. English (USA)

      Attachments

        1. Bug-exist.mov
          17.65 MB
        2. JiraWebActionSupport_en_UK.properties
          1.01 MB
        3. JiraWebActionSupport_es_ES.properties
          1.10 MB
        4. With attachment button.png
          With attachment button.png
          627 kB
        5. Without attachment button.png
          Without attachment button.png
          644 kB

        Issue Links

          Activity

            People

              d996197e70d9 Artur Falborski
              282265999e47 Hameed Saudagar
              Votes:
              91 Vote for this issue
              Watchers:
              70 Start watching this issue

              Dates

                Created:
                Updated: