Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-71995

CSV Import for Subtasks with Epics is failing for user in 8.13.1 whereas the same CSV file successfully imports in 8.5.1

XMLWordPrintable

      Issue Summary

      CSV Import is failing for user in 8.13.1 whereas the same CSV file successfully imports in 8.5.1

      Steps to Reproduce

      1. Create a Kanban project with the name "TEST" and the key "TEST"
      2. Create your first task (TEST-1)
      3. Create an epic with the name "Sample Epic"
      4. Import the attached CSV file via Issues/Import Issues from CSV
      5. Validate the CSV file attached. No error is found, you'll see the message "52 issue/s will be created correctly. Success! The validator didn't find anything wrong. You can now safely begin your import!"

      Expected Results

      Sub-tasks are successfully created

      Actual Results

      The below exception is thrown in the atlassian-jira.log file:

      2021-01-18 15:45:48,665 INFO - Importer started!
      2021-01-18 15:45:48,666 INFO - Engine is running in Import mode
      2021-01-18 15:45:48,678 INFO - All issues will be imported to project: TEST (TEST)
      2021-01-18 15:45:48,698 INFO - Creating issue: [externalId='autoid-3352800770143679451', summary='Summary 1']
      2021-01-18 15:45:48,888 ERROR - Fatal error during import
      java.lang.IllegalArgumentException: Sub-Task Issue cannot be null.
      	at com.atlassian.jira.config.DefaultSubTaskManager.createSubTaskIssueLink(DefaultSubTaskManager.java:435)
      	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
      	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
      	at java.lang.reflect.Method.invoke(Method.java:498)
      	at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
      	at com.sun.proxy.$Proxy516.createSubTaskIssueLink(Unknown Source)
      	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
      	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
      	at java.lang.reflect.Method.invoke(Method.java:498)
      	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
      	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
      	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
      	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
      	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)
      	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)
      	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
      	at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
      	at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
      	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
      	at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
      	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
      	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)
      	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)
      	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
      	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
      	at com.sun.proxy.$Proxy7048.createSubTaskIssueLink(Unknown Source)
      	at com.atlassian.jira.plugins.importer.compatibility.CompatibilityUtil71.createSubTaskIssueLink(CompatibilityUtil71.java:237)
      	at com.atlassian.jira.plugins.importer.compatibility.CompatibilityBridgeUtils.createSubTaskIssueLink(CompatibilityBridgeUtils.java:118)
      	at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.createSubTaskLink(BulkCreateDataImporter.java:325)
      	at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.doImportSubtasks(BulkCreateDataImporter.java:297)
      	at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.runImporterEngine(BulkCreateDataImporter.java:174)
      	at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.doImport(BulkCreateDataImporter.java:147)
      	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
      	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
      	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:533)
      	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:491)
      	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
      	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
      	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
      	at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216)
      	at java.lang.Thread.run(Thread.java:748) 
      

      Workaround #1

      The same CSV file can be inserted via External System Import.
      Jira settings > System > External System Import

      Workaround #2

       Ensure that the CSV file does not have any sub-tasks assigned to Epics (sub-tasks inherit their Epic assignment from their parent) before attempting the import.

       

        1. Book1.csv
          4 kB
          Deniz Secilir

              Unassigned Unassigned
              ce77d5847fbf Deniz Secilir
              Votes:
              4 Vote for this issue
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: