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Bug
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Resolution: Fixed
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Low
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8.13.1
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8.13
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1
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Severity 3 - Minor
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1
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Issue Summary
CSV Import is failing for user in 8.13.1 whereas the same CSV file successfully imports in 8.5.1
Steps to Reproduce
- Create a Kanban project with the name "TEST" and the key "TEST"
- Create your first task (TEST-1)
- Create an epic with the name "Sample Epic"
- Import the attached CSV file via Issues/Import Issues from CSV
- Validate the CSV file attached. No error is found, you'll see the message "52 issue/s will be created correctly. Success! The validator didn't find anything wrong. You can now safely begin your import!"
Expected Results
Sub-tasks are successfully created
Actual Results
The below exception is thrown in the atlassian-jira.log file:
2021-01-18 15:45:48,665 INFO - Importer started! 2021-01-18 15:45:48,666 INFO - Engine is running in Import mode 2021-01-18 15:45:48,678 INFO - All issues will be imported to project: TEST (TEST) 2021-01-18 15:45:48,698 INFO - Creating issue: [externalId='autoid-3352800770143679451', summary='Summary 1'] 2021-01-18 15:45:48,888 ERROR - Fatal error during import java.lang.IllegalArgumentException: Sub-Task Issue cannot be null. at com.atlassian.jira.config.DefaultSubTaskManager.createSubTaskIssueLink(DefaultSubTaskManager.java:435) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy516.createSubTaskIssueLink(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212) at com.sun.proxy.$Proxy7048.createSubTaskIssueLink(Unknown Source) at com.atlassian.jira.plugins.importer.compatibility.CompatibilityUtil71.createSubTaskIssueLink(CompatibilityUtil71.java:237) at com.atlassian.jira.plugins.importer.compatibility.CompatibilityBridgeUtils.createSubTaskIssueLink(CompatibilityBridgeUtils.java:118) at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.createSubTaskLink(BulkCreateDataImporter.java:325) at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.doImportSubtasks(BulkCreateDataImporter.java:297) at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.runImporterEngine(BulkCreateDataImporter.java:174) at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.doImport(BulkCreateDataImporter.java:147) at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26) at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15) at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:533) at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:491) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216) at java.lang.Thread.run(Thread.java:748)
Workaround #1
The same CSV file can be inserted via External System Import.
Jira settings > System > External System Import
Workaround #2
Ensure that the CSV file does not have any sub-tasks assigned to Epics (sub-tasks inherit their Epic assignment from their parent) before attempting the import.
- is duplicated by
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JRASERVER-71880 Importing issues from CSV with Epic link, Parent and Subtask shows the validation successful but import fails to import the subtask
- Gathering Impact
- is related to
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JSWSERVER-20474 Failed attempt to create an Epic Link displays message confirming its successful creation
- Closed
- relates to
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JRASERVER-72489 The CSV Issue Importer Validator Does Not Flag Subtasks Assigned to Epics As A Problem
- Gathering Impact
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- mentioned in
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