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  1. Jira Data Center
  2. JRASERVER-71995

CSV Import for Subtasks with Epics is failing for user in 8.13.1 whereas the same CSV file successfully imports in 8.5.1

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      Issue Summary

      CSV Import is failing for user in 8.13.1 whereas the same CSV file successfully imports in 8.5.1

      Steps to Reproduce

      1. Create a Kanban project with the name "TEST" and the key "TEST"
      2. Create your first task (TEST-1)
      3. Create an epic with the name "Sample Epic"
      4. Import the attached CSV file via Issues/Import Issues from CSV
      5. Validate the CSV file attached. No error is found, you'll see the message "52 issue/s will be created correctly. Success! The validator didn't find anything wrong. You can now safely begin your import!"

      Expected Results

      Sub-tasks are successfully created

      Actual Results

      The below exception is thrown in the atlassian-jira.log file:

      2021-01-18 15:45:48,665 INFO - Importer started!
2021-01-18 15:45:48,666 INFO - Engine is running in Import mode
2021-01-18 15:45:48,678 INFO - All issues will be imported to project: TEST (TEST)
2021-01-18 15:45:48,698 INFO - Creating issue: [externalId='autoid-3352800770143679451', summary='Summary 1']
2021-01-18 15:45:48,888 ERROR - Fatal error during import
java.lang.IllegalArgumentException: Sub-Task Issue cannot be null.
	at com.atlassian.jira.config.DefaultSubTaskManager.createSubTaskIssueLink(DefaultSubTaskManager.java:435)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
	at com.sun.proxy.$Proxy516.createSubTaskIssueLink(Unknown Source)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
	at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
	at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
	at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
	at com.sun.proxy.$Proxy7048.createSubTaskIssueLink(Unknown Source)
	at com.atlassian.jira.plugins.importer.compatibility.CompatibilityUtil71.createSubTaskIssueLink(CompatibilityUtil71.java:237)
	at com.atlassian.jira.plugins.importer.compatibility.CompatibilityBridgeUtils.createSubTaskIssueLink(CompatibilityBridgeUtils.java:118)
	at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.createSubTaskLink(BulkCreateDataImporter.java:325)
	at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.doImportSubtasks(BulkCreateDataImporter.java:297)
	at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.runImporterEngine(BulkCreateDataImporter.java:174)
	at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.doImport(BulkCreateDataImporter.java:147)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:533)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:491)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216)
	at java.lang.Thread.run(Thread.java:748)

      Workaround #1

      The same CSV file can be inserted via External System Import.
      Jira settings > System > External System Import

      Workaround #2

       Ensure that the CSV file does not have any sub-tasks assigned to Epics (sub-tasks inherit their Epic assignment from their parent) before attempting the import.

       

        1. Book1.csv
          4 kB

            [JRASERVER-71995] CSV Import for Subtasks with Epics is failing for user in 8.13.1 whereas the same CSV file successfully imports in 8.5.1

            Priya Varghese added a comment -

            Hello,

            Thank you so much for your comments on this issue. We value your feedback.
            We’re doing further research on the usage of the Jira Import Tool (also known as Jira Importers Plug-in / CSV Import / Trello Import), and we’d like to invite you to take part in an upcoming customer research study.
             
            What’s involved in the research: * We’ll schedule a 1-hour session at a time that’s convenient for you. The session will be conducted over video-conference, so you can participate from anywhere around the globe.

            • During the research, we'll start with a general chat to get to know you, and then we’d like to hear about how you use the Jira Import Tool for your tasks, and any feedback you have about the tool.
            • As a token of our appreciation, you'll receive an e-gift card worth $100 within 5 days of completing your session.

             
            If you're interested in taking part, please contact me on pvarghese@atlassian.com to schedule a time that works for you.
            If you have any other questions at all, feel free to reply to this message or email me directly on pvarghese@atlassian.com
            We look forward to meeting you!
             
            Cheers,
            Priya Varghese
            (Migrations Experience Design Team)

            Priya Varghese added a comment - Hello, Thank you so much for your comments on this issue. We value your feedback. We’re doing further research on the usage of the Jira Import Tool (also known as Jira Importers Plug-in / CSV Import / Trello Import), and we’d like to invite you to take part in an upcoming customer research study.   What’s involved in the research: * We’ll schedule a 1-hour session at a time that’s convenient for you. The session will be conducted over video-conference, so you can participate from anywhere around the globe. During the research, we'll start with a general chat to get to know you, and then we’d like to hear about how you use the Jira Import Tool for your tasks, and any feedback you have about the tool. As a token of our appreciation, you'll receive an e-gift card worth $100 within 5 days of completing your session.   If you're interested in taking part, please contact me on  pvarghese@atlassian.com  to schedule a time that works for you. If you have any other questions at all, feel free to reply to this message or email me directly on  pvarghese@atlassian.com We look forward to meeting you!   Cheers, Priya Varghese (Migrations Experience Design Team)

            Deniz Secilir added a comment -

            Fixed in version 8.13.7

            Deniz Secilir added a comment - Fixed in version 8.13.7

            Deniz Secilir added a comment -

            Hi Team,
            This problem was fixed in the latest LTS version 8.13.7

            Deniz Secilir added a comment - Hi Team, This problem was fixed in the latest LTS version 8.13.7

            Jeyakumar Muthurakku added a comment -

            Hi Team,

            Please provide an ETA

            Jeyakumar Muthurakku added a comment - Hi Team, Please provide an ETA

            Molamma Xavier added a comment -

            Hi Team,

            Any Update on this

            Molamma Xavier added a comment - Hi Team, Any Update on this

            Deniz Secilir added a comment -

            Hi Matt,
            Second item in the reproducing steps creates TEST-1 task

            Deniz Secilir added a comment - Hi Matt, Second item in the reproducing steps creates TEST-1 task

            Matt Doar added a comment -

            How did this work in 8.5? The first line is adding a subtask to TEST-1 which doesn't exist yet

            Matt Doar added a comment - How did this work in 8.5? The first line is adding a subtask to TEST-1 which doesn't exist yet

              Unassigned Unassigned
              ce77d5847fbf Deniz Secilir
              Affected customers:
              4 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: