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  1. Jira Server and Data Center
  2. JRASERVER-45608

Columns button crashes IE 11

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Details

    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      In Internet Explorer 11, when doing a search for issues and clicking the 'columns' button to change which columns that are show, the browser crashes with an error.

      Environment

      This was tested on a Windows 7 environment

      Steps to Reproduce

      1. Log to an instance
      2. Do a JQL search for issues (with results)
      3. Switch to 'List View' (if not yet)
      4. Click 'Columns'

      Expected Results

      The list of columns is shown to select which columns to show.

      Actual Results

      The browser stops working with this error:

      It reads:

      Internet Explorer has stopped working
      Windows is checking for a solution to the problem...

      Then this appears:

      It says:

      Internet Explorer has stopped working
      A problem caused the program to stop working correctly.
      Windows will close the program and notify you if a solution is available.

      Notes

      Workaround

      Use a different web browser such as Chrome or Firefox or

      the easiest workaround for this (but you will loose the accessibility improvements) is to change entire files $JIRA-install-directory/atlassian-jira/static/util/assistive.js and $JIRA-install-directory/atlassian-jira/static/util/assistive-min.js to the following:

      define('jira/util/assistive', [], function() {
          return {
              wait: function() {},
              readText: function() {},
              createOrUpdateLabel: function() {}
          };
      });
      

      It should fix the problem with IE crashing.

      Attachments

        1. assistive.js
          0.2 kB
          Michael Friman
        2. assistive-min.js
          0.2 kB
          Michael Friman
        3. ie11_error1.png
          48 kB
          Jaime S
        4. ie11_error2.png
          49 kB
          Jaime S

        Issue Links

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            People

              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
              jsilveira Jaime S
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              51 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: