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  1. Jira Server and Data Center
  2. JRASERVER-43829

Restrict Incoming Mail Handlers association to used Mail Servers

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    Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Problem:
      When multiple mail handlers point to the same Mail Server, there is a race condition causing the handlers to miss emails as shown at: JRA-42044

      Suggestion:
      Since the race condition was closed as "Won't Fix", please create a restriction from the UI to prevent the creation of Mail Handlers on Mail Servers that already have a Mail Handler configured to it.

      Scenario:
      Administrators sometimes configure different Mail Handlers to one Mail Server and using the Catch Email functionality they split incoming emails into multiple projects.

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              Unassigned Unassigned
              mfernandezbadii Mauro Badii
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              Dates

                Created:
                Updated: