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  1. Jira Data Center
  2. JRASERVER-41373

Issue collector is not rendered properly if Jira is behind an SSO service

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    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      Issue collector breaks (not showing the fields) when Jira is behind an SSO service.

      Steps to reproduce

      1. Login to the Jira instance via GApps with Keep me signed in ticked (or any other SSO service)
      2. Create an issue collector for a project and put it inside an HTML
      3. Close the browser
      4. Open the HTML file with the same browser again
      5. Trigger the issue collector

      Reproduced in Chrome and Firefox.

      Attachments

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-11191 Issue Collector not showing fields for logged in Portal Only users

          • High - High priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-41373 Issue collector is not rendered properly with Google login session

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-60520 Issue Collector not rendering correctly When JIRA is behind an SSO

          • Low - Low priority issues
          • Gathering Impact

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            People

              Unassigned Unassigned
              mfahd Fahd
              Votes:
              18 Vote for this issue
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              22 Start watching this issue

              Dates

                Created:
                Updated: