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  1. Jira Data Center
  2. JRASERVER-40997

Cannot add comment in transition screen if destination status has jira.permission.comment.user set to false

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      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      This seems to be caused by the bugfix for: https://jira.atlassian.com/browse/JRA-40310

      In 6.3.9 and later, you can no longer add a comment in a transition screen if the destination status has jira.permission.comment.user set to false or denied. The message below is displayed in a red banner when you try to transition the issue:
      <username>, you do not have the permission to comment on this issue.

      This should not be the case because the comment permission property should be based on the CURRENT status of the issue. To put it in simply, the transition was not yet executed so adding a comment should be allowed.

            [JRASERVER-40997] Cannot add comment in transition screen if destination status has jira.permission.comment.user set to false

            Bugfix Automation Bot made changes -
            Minimum Version New: 6.03
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2847172 ] New: JAC Bug Workflow v3 [ 2918875 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2588217 ] New: JAC Bug Workflow v2 [ 2847172 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1537766 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2588217 ]
            jonah (Inactive) made changes -
            Description Original: This seems to be caused by the bugfix for: https://jira.atlassian.com/browse/JRA-40310

            In 6.3.9 and later, you can no longer add a comment in a transition screen if the destination status has {{jira.permission.comment.user}} set to {{false}} or {{denied}}. The message below is displayed in a red banner when you try to transition the issue:
            _<username>, you do not have the permission to comment on this issue._

            This should not be the case because the comment permission property should be based on the CURRENT status of the issue. To put it in simply, the transition was not yet executed so adding a comment should be allowed.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Server*. Using *JIRA Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JRACLOUD-40997].
              {panel}

            This seems to be caused by the bugfix for: https://jira.atlassian.com/browse/JRA-40310

            In 6.3.9 and later, you can no longer add a comment in a transition screen if the destination status has {{jira.permission.comment.user}} set to {{false}} or {{denied}}. The message below is displayed in a red banner when you try to transition the issue:
            _<username>, you do not have the permission to comment on this issue._

            This should not be the case because the comment permission property should be based on the CURRENT status of the issue. To put it in simply, the transition was not yet executed so adding a comment should be allowed.
            jonah (Inactive) made changes -
            Link New: This issue relates to JRACLOUD-40997 [ JRACLOUD-40997 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: expedite New: affects-cloud affects-server expedite
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 771126 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1537766 ]

            Sean Bennett added a comment -

            I'm on 6.3.14 in Live and it doesnt work whereas my test environment is 6.4.13 and it does!

            Sean Bennett added a comment - I'm on 6.3.14 in Live and it doesnt work whereas my test environment is 6.4.13 and it does!

            Hrant added a comment - - edited

            Thanks Oswaldo,

            Hrant added a comment - - edited Thanks Oswaldo,

              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
              dleng Daniel Leng (Inactive)
              Affected customers:
              30 This affects my team
              Watchers:
              46 Start watching this issue

                Created:
                Updated:
                Resolved: